Refund Policy

This policy applies to all services provided by Shop Design as published on our website.

At Shop Design, we value our customers and strive to provide quality services. This refund policy outlines the terms under which refunds may be issued.

Eligibility for Refunds

Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.

Exclusions from Refunds

Please note that custom design services tailored to your specifications are non-refundable once the design process has started.

How to Request a Refund

To request a refund, please contact our support team with your order details and reason for the request. We will review your request promptly.

Processing Refunds

Refund requests will be processed within 14 business days. If approved, the refund will be issued to the original payment method used during the purchase.

Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible. Cancellations can be processed before the design work begins. Once work has commenced, cancellation may not be possible.